Contact Us

For enquiries of tailor-made designs and our other services, please submit via https://goo.gl/TMiSmo or email us at order@phoenixsweets.com

Upon receiving your enquiry submitted via the form, we will reply through email. After confirming the design requirement and other details, we will provide our bank account number for you to transfer the payment. After receiving the transaction record, the order would be confirmed. Please note that order will be confirmed only after full payment has been received.

Because of the large amount of enquiry, we thank you for your patience when waiting for our reply. We would try to reply all enquiry in a timely manner and our pledge is to reply within 3 days. If you haven't received our reply within 3 days, please kindly check your SPAM BOX and if still cannot get our reply, you may consider to resubmit the enquiry.

For general enquiries about our standard designs, you may contact us at 3686 0915 during 12nn to 7pm, Monday to Friday (except public holiday).